Agencies / Email / Underground Ecom

Underground Ecom

Source dates: 2026-08-31

Explore Underground Ecom's services, available pricing and client experience, then compare the details against your project. Use the source links to check the scope and date of reported results.

Research by B2B Buyer Lab editorial team · Corrections

What to ask Underground Ecom before hiring

Can you share a recent project with a similar scope, industry and budget to ours?
What does the quote include, who will deliver the work, and what costs extra?
Which outcomes will you measure, and when should we expect the first deliverables?
Who on the delivery team has worked with our platform and integrations?

Category

Email & retention agencies — Klaviyo retention agency — Elite Master partner; Klaviyo Agency/Partner of the Year 2025

SOURCE RECORDED

Services

CRM audit & roadmap, CRM/retention strategy, creative & execution for email/SMS/owned channels, automations & flows, SMS & WhatsApp management; targets 8-10-figure ecommerce brands

SOURCE RECORDED

Pricing

Pricing was not publicly available when we checked.

NOT VERIFIED

Founded

2020

SOURCE RECORDED

Team signal

120+ retention marketers; 150+ total team (own site)

SOURCE RECORDED

Platform partnerships

Klaviyo Elite Master (directory-verified, https://connect.klaviyo.com/underground-ecom)
Klaviyo Agency of the Year EMEA award (own site claim)

SOURCE RECORDEDCheck the linked directory and recorded date for credential details

Named practitioners

not publicly available (no leaders named on site)

SOURCE RECORDED

Named clients

AG1 · Huda Beauty · Osprey · Surreal · Chilly's · Wild · Simba Sleep · Virgin

PROVIDER REPORTED

Case-study claims

$165M in trackable sales across client base

PROVIDER REPORTEDnumbers are the provider’s own; not independently verified

Source register

Dates below describe individual source checks. A profile update is not a fresh check of every field. Spot an error? Submit a correction — substantive corrections are recorded in our public log.