Agencies / Email / SmartBug Media

SmartBug Media

smartbugmedia.com · Newport Beach, CA, USA

Source dates: 2026-08-31

Explore SmartBug Media's services, available pricing and client experience, then compare the details against your project. Use the source links to check the scope and date of reported results.

Research by B2B Buyer Lab editorial team · Corrections

What to ask SmartBug Media before hiring

Can you share a recent project with a similar scope, industry and budget to ours?
What does the quote include, who will deliver the work, and what costs extra?
Which outcomes will you measure, and when should we expect the first deliverables?
Who on the delivery team has worked with our platform and integrations?

Category

Email & retention agencies — B2B lifecycle/automation — full-service digital agency (HubSpot Elite + Klaviyo Elite Master; bridges both sub-groups)

SOURCE RECORDED

Services

HubSpot implementation/onboarding across all hubs, marketing automation & demand generation, email + SMS campaigns, RevOps & integrations, Klaviyo-run ecommerce retention, web/CMS development, AI services

SOURCE RECORDED

Pricing

Pricing was not publicly available when we checked.

NOT VERIFIED

Founded

2007

SOURCE RECORDED

Team signal

250+ team members (own site)

SOURCE RECORDED

Platform partnerships

HubSpot Elite Solutions Partner; 2025 HubSpot North American Partner of the Year (own site)
Klaviyo Elite Master (directory-verified, https://connect.klaviyo.com/smartbug-media)
Google Premier Partner (own site)
Shopify Partner (own site)

SOURCE RECORDEDCheck the linked directory and recorded date for credential details

Named practitioners

Ryan Malone — Founder & Chairman
Jen Spencer — CEO (since Feb 2022)

SOURCE RECORDED

Named clients

Vitauthority · Bang Cookies · Blix Electric Bikes · Crown & Paw · Loop Earplugs · Ruggable

PROVIDER REPORTED

Case-study claims

Ashling Partners: 7x booth visits, 183 MQLs
California Olive Ranch: +94% MoM revenue
Collagen supplement brand: +90% email revenue (provider-claimed, Klaviyo directory profile)

PROVIDER REPORTEDnumbers are the provider’s own; not independently verified

Source register

Dates below describe individual source checks. A profile update is not a fresh check of every field. Spot an error? Submit a correction — substantive corrections are recorded in our public log.