Agencies / Email / SmartBug Media
SmartBug Media
smartbugmedia.com · Newport Beach, CA, USA
high
This is an evidence record, not a review. Every field below is either verified against the listed sources or explicitly marked as the provider’s own claim. This profile is free; payment never changes a fact on it.
Category
Email & retention agencies — B2B lifecycle/automation — full-service digital agency (HubSpot Elite + Klaviyo Elite Master; bridges both sub-groups)
PRIMARY SOURCE
Services
HubSpot implementation/onboarding across all hubs, marketing automation & demand generation, email + SMS campaigns, RevOps & integrations, Klaviyo-run ecommerce retention, web/CMS development, AI services
PRIMARY SOURCE
Pricing
Pricing was not publicly available when we checked.
NOT VERIFIED
Founded
2007
PRIMARY SOURCE
Team signal
250+ team members (own site)
PRIMARY SOURCE
Platform partnerships
- HubSpot Elite Solutions Partner; 2025 HubSpot North American Partner of the Year (own site)
- Klaviyo Elite Master (directory-verified, https://connect.klaviyo.com/smartbug-media)
- Google Premier Partner (own site)
- Shopify Partner (own site)
PRIMARY SOURCEdirectory-verified entries are platform-computed credentials
Named practitioners
- Ryan Malone — Founder & Chairman
- Jen Spencer — CEO (since Feb 2022)
PRIMARY SOURCE
Named clients
Vitauthority · Bang Cookies · Blix Electric Bikes · Crown & Paw · Loop Earplugs · Ruggable
PROVIDER REPORTED
Case-study claims
- Ashling Partners: 7x booth visits, 183 MQLs
- California Olive Ranch: +94% MoM revenue
- Collagen supplement brand: +90% email revenue (provider-claimed, Klaviyo directory profile)
PROVIDER REPORTEDnumbers are the provider’s own; not independently verified
Source register
All sources accessed 2026-08-31. Spot an error? Submit a correction — reviewed by a human, logged publicly.
- https://www.smartbugmedia.com/ (accessed 2026-08-31)
- https://connect.klaviyo.com/smartbug-media (accessed 2026-08-31)
- https://www.prnewswire.com/news-releases/smartbug-media-elevates-jen-spencer-to-ceo-301453307.html (accessed 2026-08-31)
- https://marketerhire.com/blog/best-lifecycle-marketing-agencies (accessed 2026-08-31)