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Agencies / Commerce / Silk Commerce (Silk Software)

Silk Commerce (Silk Software)

silkcommerce.com · Irvine, CA, USA

high

This is an evidence record, not a review. Every field below is either verified against the listed sources or explicitly marked as the provider’s own claim. This profile is free; payment never changes a fact on it.

Category
Commerce platform agencies — BigCommerce partner (Elite) — B2B/B2C omnichannel commerce agency, also Adobe Commerce
PRIMARY SOURCE
Services
Business strategy & consulting, web design/development, 150+ BigCommerce deployments, integrations (ERP), CRO, digital marketing, AI + generative engine optimization, managed services
PRIMARY SOURCE
Pricing
Pricing was not publicly available when we checked.
NOT VERIFIED
Founded
2007 (own about page)
PRIMARY SOURCE
Team signal
not publicly available
PRIMARY SOURCE
Platform partnerships
  • BigCommerce — Elite tier, listed as 'Silk Software' (directory-verified: https://partners.bigcommerce.com/directory/search?f0=Partner+Tier&f0v0=Elite, profile /directory/partner/134278/silk-software; BigCommerce Partner of the Year 2018, B2B Excellence 2019, Excellence in Delivery 2021)
  • Adobe Commerce — partner, Magento Spirit of Excellence 2016/2017 (own-site claim; NOT directory-verified)
  • Shopify Plus — partner (own site)
  • Epicor / Contentful / TikTok Shop — partners (own site)
PRIMARY SOURCEdirectory-verified entries are platform-computed credentials
Named practitioners
  • Dong Xu — Founder & CEO
PRIMARY SOURCE
Named clients
Gildan · TireHub
PROVIDER REPORTED
Case-study claims
  • Gildan and TireHub long-term partnerships (provider-claimed testimonials, unquantified)
PROVIDER REPORTEDnumbers are the provider’s own; not independently verified

Source register

All sources accessed 2026-08-31. Spot an error? Submit a correction — reviewed by a human, logged publicly.

  1. https://www.silkcommerce.com/ (accessed 2026-08-31)
  2. https://www.silkcommerce.com/about-us/ (accessed 2026-08-31)
  3. https://partners.bigcommerce.com/directory/search?f0=Partner+Tier&f0v0=Elite (accessed 2026-08-31)