Agencies / Commerce / Silk Commerce (Silk Software)
Silk Commerce (Silk Software)
silkcommerce.com · Irvine, CA, USA
Source dates: 2026-08-31
Explore Silk Commerce (Silk Software)'s services, available pricing and client experience, then compare the details against your project. Use the source links to check the scope and date of reported results.
Research by B2B Buyer Lab editorial team · Corrections
What to ask Silk Commerce (Silk Software) before hiring
- Can you share a recent project with a similar scope, industry and budget to ours?
- What does the quote include, who will deliver the work, and what costs extra?
- Which outcomes will you measure, and when should we expect the first deliverables?
- Who on the delivery team has worked with our platform and integrations?
Category
Commerce platform agencies — BigCommerce partner (Elite) — B2B/B2C omnichannel commerce agency, also Adobe Commerce
SOURCE RECORDED
Services
Business strategy & consulting, web design/development, 150+ BigCommerce deployments, integrations (ERP), CRO, digital marketing, AI + generative engine optimization, managed services
SOURCE RECORDED
Pricing
Pricing was not publicly available when we checked.
NOT VERIFIED
Founded
2007 (own about page)
SOURCE RECORDED
Team signal
not publicly available
NOT VERIFIED
Platform partnerships
- BigCommerce — Elite tier, listed as 'Silk Software' (directory-verified: https://partners.bigcommerce.com/directory/search?f0=Partner+Tier&f0v0=Elite, profile /directory/partner/134278/silk-software; BigCommerce Partner of the Year 2018, B2B Excellence 2019, Excellence in Delivery 2021)
- Adobe Commerce — partner, Magento Spirit of Excellence 2016/2017 (own-site claim; NOT directory-verified)
- Shopify Plus — partner (own site)
- Epicor / Contentful / TikTok Shop — partners (own site)
SOURCE RECORDEDCheck the linked directory and recorded date for credential details
Named practitioners
- Dong Xu — Founder & CEO
SOURCE RECORDED
Named clients
Gildan · TireHub
PROVIDER REPORTED
Case-study claims
- Gildan and TireHub long-term partnerships (provider-claimed testimonials, unquantified)
PROVIDER REPORTEDnumbers are the provider’s own; not independently verified
Source register
Dates below describe individual source checks. A profile update is not a fresh check of every field. Spot an error? Submit a correction — substantive corrections are recorded in our public log.