Skip to content
B2B Buyer Lab
Browse the lab

Agencies / Email / Groove Commerce

Groove Commerce

groovecommerce.com · Baltimore, MD, USA

high

This is an evidence record, not a review. Every field below is either verified against the listed sources or explicitly marked as the provider’s own claim. This profile is free; payment never changes a fact on it.

Category
Email & retention agencies — ecommerce agency (BigCommerce/Shopify design-build) with Klaviyo retention practice — Elite Master
PRIMARY SOURCE
Services
Klaviyo email/SMS management and 'Klaviyo Jumpstart' onboarding, ecommerce web design & development, platform migration, custom integrations, data & segmentation strategy
PRIMARY SOURCE
Pricing
Pricing was not publicly available when we checked.
NOT VERIFIED
Founded
2007
PRIMARY SOURCE
Team signal
not publicly available
PRIMARY SOURCE
Platform partnerships
  • Klaviyo Elite Master (directory-verified, https://connect.klaviyo.com/partner/groove-commerce) — NOTE: profile description copy still references 'Platinum Klaviyo Partner' while the badge reads Elite Master (stale copy a tier BELOW badge — reverse of the usual drift)
  • BigCommerce and Shopify ecosystem partner (own site)
PRIMARY SOURCEdirectory-verified entries are platform-computed credentials
Named practitioners
  • Ethan Giffin — Founder & CEO
PRIMARY SOURCE
Named clients
Cutter & Buck · TiLLYS · Elmhurst 1925 · Dippin' Dots · The US Open Shop
PROVIDER REPORTED
Case-study claims
  • +46% flow-attributed revenue with Klaviyo
  • +126% email revenue via Klaviyo Jumpstart
  • Athleisure brand: +28% email revenue
PROVIDER REPORTEDnumbers are the provider’s own; not independently verified
Lab note
Tier-claim drift case (downward): badge Elite Master, profile copy says Platinum — stale-copy direction matters for the verification dossier because it shows directory copy is not auto-synced with badges
LAB VERIFIED

Source register

All sources accessed 2026-08-31. Spot an error? Submit a correction — reviewed by a human, logged publicly.

  1. https://connect.klaviyo.com/partner/groove-commerce (accessed 2026-08-31)
  2. https://www.crunchbase.com/organization/groove-commerce (accessed 2026-08-31)