Agencies / Email / Groove Commerce
Groove Commerce
groovecommerce.com · Baltimore, MD, USA
Source dates: 2026-08-31
Explore Groove Commerce's services, available pricing and client experience, then compare the details against your project. Use the source links to check the scope and date of reported results.
Research by B2B Buyer Lab editorial team · Corrections
What to ask Groove Commerce before hiring
- Can you share a recent project with a similar scope, industry and budget to ours?
- What does the quote include, who will deliver the work, and what costs extra?
- Which outcomes will you measure, and when should we expect the first deliverables?
- Who on the delivery team has worked with our platform and integrations?
Category
Email & retention agencies — ecommerce agency (BigCommerce/Shopify design-build) with Klaviyo retention practice — Elite Master
SOURCE RECORDED
Services
Klaviyo email/SMS management and 'Klaviyo Jumpstart' onboarding, ecommerce web design & development, platform migration, custom integrations, data & segmentation strategy
SOURCE RECORDED
Pricing
Pricing was not publicly available when we checked.
NOT VERIFIED
Founded
2007
SOURCE RECORDED
Team signal
not publicly available
NOT VERIFIED
Platform partnerships
- Klaviyo Elite Master (directory-verified, https://connect.klaviyo.com/partner/groove-commerce) — NOTE: profile description copy still references 'Platinum Klaviyo Partner' while the badge reads Elite Master (stale copy a tier BELOW badge — reverse of the usual drift)
- BigCommerce and Shopify ecosystem partner (own site)
SOURCE RECORDEDCheck the linked directory and recorded date for credential details
Named practitioners
- Ethan Giffin — Founder & CEO
SOURCE RECORDED
Named clients
Cutter & Buck · TiLLYS · Elmhurst 1925 · Dippin' Dots · The US Open Shop
PROVIDER REPORTED
Case-study claims
- +46% flow-attributed revenue with Klaviyo
- +126% email revenue via Klaviyo Jumpstart
- Athleisure brand: +28% email revenue
PROVIDER REPORTEDnumbers are the provider’s own; not independently verified
Lab note
Tier-claim drift case (downward): badge Elite Master, profile copy says Platinum — stale-copy direction matters for the verification dossier because it shows directory copy is not auto-synced with badges
RESEARCH NOTE
Source register
Dates below describe individual source checks. A profile update is not a fresh check of every field. Spot an error? Submit a correction — substantive corrections are recorded in our public log.